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Healthcare

What is a health care card and how do I get one?

Answered by LandedAU · 2026-07-15

What is a Health Care Card?

A Health Care Card is an Australian government card that helps you access cheaper medicines and health services. It shows you're eligible for certain government support.

Main Benefits

  • Discounts on prescription medicines (you pay a lower co-payment)
  • Free or cheaper visits to doctors and hospitals
  • Discounts at some dental and eye care services
  • Concession fares on public transport in NSW

Who Can Get One

You may qualify if you:

  • Receive certain government payments (like JobSeeker, Youth Allowance, or Disability Support Pension)
  • Have a low income and meet asset limits
  • Are a refugee or have a humanitarian visa
  • Are an Australian citizen or permanent resident

How to Apply

You can apply online or by post through Services Australia:

  • Visit servicesaustralia.gov.au and use their online application
  • Call 13 61 50 (local call cost)
  • Visit a Services Australia office in person
  • Complete a paper form and mail it

What You Need

When applying, have ready:

  • Proof of identity (passport, driver's license)
  • Proof of income (pay slips, tax return)
  • Proof of residency (utility bill, rental agreement)
  • Bank account details

Processing Time

Applications usually take 2-4 weeks. You'll receive your card by mail once approved.

Concession Card for Visitors

If you're a temporary visa holder, you may not qualify for a Health Care Card, but you might be eligible for a Concession Card if you receive certain payments. Ask Services Australia about your options.

This is general information only. Check official sources before acting.

This is general information only. Always check official sources before acting. ← More questions

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