What is a health care card and how do I get one?
Answered by LandedAU · 2026-07-15
What is a Health Care Card?
A Health Care Card is an Australian government card that helps you access cheaper medicines and health services. It shows you're eligible for certain government support.
Main Benefits
- Discounts on prescription medicines (you pay a lower co-payment)
- Free or cheaper visits to doctors and hospitals
- Discounts at some dental and eye care services
- Concession fares on public transport in NSW
Who Can Get One
You may qualify if you:
- Receive certain government payments (like JobSeeker, Youth Allowance, or Disability Support Pension)
- Have a low income and meet asset limits
- Are a refugee or have a humanitarian visa
- Are an Australian citizen or permanent resident
How to Apply
You can apply online or by post through Services Australia:
- Visit servicesaustralia.gov.au and use their online application
- Call 13 61 50 (local call cost)
- Visit a Services Australia office in person
- Complete a paper form and mail it
What You Need
When applying, have ready:
- Proof of identity (passport, driver's license)
- Proof of income (pay slips, tax return)
- Proof of residency (utility bill, rental agreement)
- Bank account details
Processing Time
Applications usually take 2-4 weeks. You'll receive your card by mail once approved.
Concession Card for Visitors
If you're a temporary visa holder, you may not qualify for a Health Care Card, but you might be eligible for a Concession Card if you receive certain payments. Ask Services Australia about your options.
This is general information only. Check official sources before acting.
This is general information only. Always check official sources before acting. ← More questions
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